Privacy Policy

Last Updated Date: September 2024

Earflo® Inc. (“Earflo®”, “we”, “us” or “our”) is providing this Privacy Policy to explain our practices regarding how we collect, use, disclose, and apply the information collected when you use or access our website located at earflocare.com (collectively, the “Site”).

By using the Site or interacting with us, you are agreeing to this Privacy Policy. Please read the following carefully to understand how we collect, use, disclose, and maintain information that can be used to identify you (“Personal Data”). In addition, this Privacy Policy describes your choices for use, access, and correction of your Personal Data. If you do not agree to be bound by this Privacy Policy, please stop using the Site.

1. Changes to this Privacy Policy

We may change this Privacy Policy from time to time. In the event that we make changes to this Privacy Policy, we will notify you by revising the “Last Updated” date at the top of this Privacy Policy. If there are significant changes to this Privacy Policy, we will attempt to notify you directly by email or provide information via our home page prior to any such changes becoming effective. We encourage you to review our Privacy Policy whenever you use the Site to stay informed of the ways you can protect your privacy.

2. Information We Collect and Receive

2.1 Information You Provide to Us. We collect Personal Data that you decide to share with us. At times, we may require you to provide certain information in order to use certain parts of our Site, fulfill your requests, or provide you with certain services.

2.1.1 Surveys: We may contact you to participate in surveys. If you decide to participate, you may be asked to provide certain information which may include Personal Data.

2.1.2 Communicating with Us: We collect Personal Data from you such as email address, phone number, or mailing address when you request information about our Site, register for our newsletter, request customer or technical support, apply for a job, or otherwise communicate with us.

2.1.3 Social Media: We may offer forums, blogs, or social media pages. Any content you provide on these channels will be considered “public” and is not subject to privacy protections.

2.2 Information We Obtain from Others

We may obtain Personal Data about you from third parties who help us provide our Site. We may also obtain some information from our marketing partners to inform you about services that we think you might be interested in. Finally, we may obtain information that does not identify you directly but which is later used in a way that may directly identify you. We may combine that general information with your Personal Data to provide related services to you.

2.3 Information We Automatically Collect

We automatically collect certain information from you when you use the Site, including internet or other network activity information (as described below), unique device identifiers, browsing and search history (including content you have viewed on the Site), and cookies and other technologies (as described below).

2.3.1 Automatic Data Collection: We may collect certain information automatically when you use the Site. This information may include your Internet protocol (“IP”) address, user settings, MAC address, cookie identifiers, mobile carrier, mobile advertising, and other unique identifiers, details about your browser, operating system, or device, location information, Internet service provider, pages that you visit before, during, and after using the Site, information about the links you click, and other information about how you use the Site. Information we collect may be associated with accounts and other devices.

2.3.2 Cookies and Other Technologies: Our Site may use cookies and other technologies (such as “pixel tags,” “web beacons,” “clear GIFs,” links in emails, JavaScript, device IDs assigned by Google or Apple, or similar technologies) (collectively, “Cookies”) to collect information and support certain features of our Site. Cookies allow us and third parties to obtain information about your visits to and use of our Site, including analyzing your visiting patterns. Although you are not required to accept Cookies when you visit our Site, you may be unable to use all of the functionality of our Site if your browser restricts our Cookies.

2.3.3 Analytics: We may also use Google Analytics and other service providers to collect information regarding visitor behavior and demographics on our Site. For more information about Google Analytics, please visit Google’s privacy policy. You can opt out of Google’s collection and processing of data generated by your use of the Site by going to Google’s opt-out tool.

3. How We Use Your Information

We may use the Personal Data that we collect for our legitimate interests and the limited purpose of providing the Site and as permitted by applicable law. These purposes include circumstances where it is necessary to provide or fulfill the services requested by you or where you have given us your express consent. We may use your Personal Data to:

• Provide the information and services you request;
• Provide you with effective customer service;
• Better understand your needs and interests, and provide you with a personalized experience when you use our Site;
• Contact you with special offers and other information we believe will be of interest to you (in accordance with any privacy preferences you have expressed);
• Contact you with information that you have requested and notices related to your use of our Site;
• Invite you to participate in surveys and provide feedback to us (in accordance with any privacy preferences you have expressed);
• Improve our products and services, develop new products and services, improve our marketing and promotional efforts, and improve the content, functionality, and usability of the Site;
• Enforce our other policies, such as our Terms of Use;
• Promote security and protect against and prevent fraud, claims, and other liabilities;
• Verify the information you provide to us as well as the representations and warranties you make to us in our policies or on the Site;
• Meet our internal and external audit obligations; and
• Use for any other purpose for which we provide notice at the time of collection.

4. How We Share Your Information

We may disclose Personal Data that we collect or that you provide (as described in this Privacy Policy) in the following ways:

• To contractors, service providers, and other third parties we use to support our business. These entities provide IT and infrastructure support services, and data analytics services, among others.
• To fulfill the purpose for which you provide it;
• For any other purpose disclosed by us when you provide the information;
  With your consent;
• To affiliates and third parties for their own marketing purposes;
• To comply with any court order, law, or legal process, including responding to any government or regulatory request;
• To enforce or apply our Terms of Use and other agreements; and
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Earflo, our customers, or others.