End User License Agreement

Last Updated Date: April 28, 2026

This End User License Agreement (“EULA”) is a legal agreement between you and Earflo Inc. (“Earflo,” “we,” “us,” or “our”) governing your use of the Earflo mobile application (the “App”), which forms part of Earflo’s broader products and services (the “Services”).

By downloading, installing, or using the App, you agree to this EULA. If you do not agree, do not use the App.

This EULA supplements the Earflo Terms of Use. In the event of a conflict, this EULA will control with respect to the App.

1. License Grant

Earflo grants you a limited, non-exclusive, non-transferable, revocable license to:

Download and use the App on a device you own or control
Use the App solely for personal, non-commercial purposes
Use the App only in connection with the Earflo device and Services
This license does not transfer ownership of the App.

2. Restrictions

You agree not to:

Copy, modify, or create derivative works of the App
Reverse engineer, decompile, or attempt to extract source code
Rent, lease, sell, sublicense, or distribute the App
Use the App for unlawful or unauthorized purposes
Interfere with or disrupt the App or related systems

3. Medical Disclaimer

The App is intended to support use of the Earflo device. However:

The App does not provide medical advice
The App does not replace consultation with a qualified healthcare professional
Always seek medical advice before making healthcare decisions
The App is not intended for emergency use.
Use of the App does not create a healthcare provider–patient relationship between you and Earflo.

4. Device Integration

The App is designed to be used with the Earflo device.

Certain features may not function without the device
You must use the device in accordance with the Instructions for Use (IFU)
Improper use may result in inaccurate data or reduced effectiveness

5. User Accounts

You may be required to create an account.

You agree to:

Provide accurate information
Keep login credentials secure
Be responsible for all activity under your account

6. Data and Privacy

Your use of the App is subject to our Privacy Policy.

The App may collect and process:

Account information
Device usage data
Treatment history and interaction data
This information is provided for informational purposes only and is not intended for clinical decision-making.

7. Updates and Changes

We may:

Update the App
Add or remove features
Require installation of updates to continue use

Failure to install updates may affect functionality.

8. Subscriptions and Paid Features (Future Use)

We may, in the future, offer paid features, subscriptions, or premium services within the App (“Paid Services”).

Certain features of the App may be limited or unavailable without payment.

If Paid Services are introduced:

You will be clearly informed of pricing, billing terms, and applicable conditions before purchase
Payments may be processed through third-party platforms such as the Apple App Store or Google Play
Subscriptions may automatically renew unless cancelled in accordance with the applicable platform’s billing terms

We reserve the right to modify, introduce, or discontinue Paid Services at any time.

Your purchase and use of Paid Services will be subject to additional terms and conditions provided at the time of purchase.

9. Third-Party Services

The App may integrate with third-party services.

We are not responsible for:

Third-party content
Third-party policies or practices

10. Termination

This license is effective until terminated.

We may terminate or suspend your access if:

You violate this EULA
Required by law

Upon termination, you must stop using and delete the App.

11. Disclaimer of Warranties

To the maximum extent permitted by law:

The App is provided “as is” and “as available”
We do not guarantee uninterrupted or error-free operation
We do not guarantee the App will meet your expectations

12. Limitation of Liability

To the maximum extent permitted by law:

Earflo Inc. is not liable for indirect, incidental, or consequential damages
Our total liability is limited to the amount you paid for the App (if any)

13. App Store Terms (Apple / Google)

If you downloaded the App from the Apple App Store or Google Play:

The App is licensed, not sold, to you
Apple and Google are not responsible for the App or its content
Apple and Google have no obligation to provide maintenance or support

You agree to comply with all applicable third-party terms of service when using the App.

14. Governing Law

This EULA is governed by the laws of the State of California, United States, without regard to conflict of law principles.

Any disputes will be resolved exclusively in the state or federal courts located in California.

15. Contact

Earflo Inc.
203 Lothrop St, Ste 500, Pittsburgh, PA 15213 USA
Email: help@earflocare.com